Steven Cavan is the founder of CriteriaIQ and a behavioral health utilization review professional. He has worked in behavioral health since 2004, starting in direct client care and moving through management and operations. He has worked in utilization review full time since 2012.
He holds a BA in Applied Clinical Psychology from Florida Institute of Technology and an MS in Information Assurance and Cybersecurity from Capella University. He built CriteriaIQ after years of seeing facilities lose authorizations because documentation did not show what reviewers look for.
How articles are made: posts on this blog are drafted with AI assistance, then reviewed and edited by Steven for accuracy before publishing.
Learn how all-in-one behavioral health RCM software reduces insurance denials through automated utilization review, prior authorization tracking, and denial management.
Read article →A complete guide to utilization review software for behavioral health facilities — ASAM criteria, concurrent review, peer-to-peer management, and appeal tracking.
Read article →Everything behavioral health RCM managers need to know about prior authorization — from initial submission to concurrent review and appeals.
Read article →How to build an effective behavioral health denial management process — tracking denials, filing appeals, and using clinical criteria to overturn decisions.
Read article →How ASAM 4th Edition criteria map to insurance authorization requirements for residential, PHP, and IOP levels of care.
Read article →How integrating Kipu EMR with your RCM platform eliminates manual data entry, reduces errors, and speeds up authorization workflows.
Read article →How to conduct accurate verification of benefits for behavioral health admissions — what to check, common pitfalls, and how software automates the process.
Read article →How to prepare for and win peer-to-peer reviews with insurance medical directors — clinical arguments, documentation tips, and tracking outcomes.
Read article →How behavioral health facilities manage concurrent review — tracking review dates, submitting clinical updates, and preventing coverage gaps.
Read article →The 10 must-have features in a behavioral health RCM platform — from authorization tracking and VOB to clearinghouse integration and analytics.
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